Trusted MSP ยท New York

IT Managed Services for
NYDFS Regulated
Businesses

Better Technology Services delivers enterprise-grade managed IT, cybersecurity compliance, and 24/7 support โ€” built specifically for financial services firms navigating New York's most stringent regulations.

15+
Years Experience
200+
Clients Served
99.9%
Uptime SLA
24/7
Emergency Support

๐Ÿ”’ NYDFS Compliance Dashboard

๐Ÿ›ก

23 NYCRR Part 500 Status

Cybersecurity Policy โ€” Active

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Multi-Factor Authentication

Enforced across all systems

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Annual Penetration Test

Scheduled ยท 42 days out

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Risk Assessment Report

Filed with NYDFS โ€” Current

๐Ÿ’พ

Encrypted Backup Policy

Last verified: Today

โšก
Threat NeutralizedRansomware blocked ยท RMM active
๐Ÿฆ NYDFS 23 NYCRR 500
๐Ÿ”’ SOC 2 Aligned
๐Ÿ›ก Zero Trust Architecture
๐Ÿ“ก 24/7 RMM Monitoring
๐Ÿ’ผ Microsoft 365 Partner
๐Ÿ” MFA Enforcement
โš ๏ธ Dark Web Monitoring
โ˜๏ธ Cloud Backup & DR
๐Ÿ“‹ CISO-as-a-Service
๐Ÿฆ NYDFS 23 NYCRR 500
๐Ÿ”’ SOC 2 Aligned
๐Ÿ›ก Zero Trust Architecture
๐Ÿ“ก 24/7 RMM Monitoring
๐Ÿ’ผ Microsoft 365 Partner
๐Ÿ” MFA Enforcement
โš ๏ธ Dark Web Monitoring
โ˜๏ธ Cloud Backup & DR
๐Ÿ“‹ CISO-as-a-Service

We Know 23 NYCRR Part 500 Inside & Out

New York's cybersecurity regulation for financial services companies is one of the most demanding in the country. One gap in your IT program can mean NYDFS enforcement actions, fines, and reputational damage. We make compliance manageable.

Stop Treating Compliance as an Afterthought

NYDFS 23 NYCRR Part 500 applies to banks, insurance companies, mortgage servicers, money transmitters, and thousands of other financial services firms operating in New York. The regulation requires a comprehensive cybersecurity program โ€” and regulators are actively enforcing it.

Whether you're preparing for an initial filing, responding to a NYDFS examination, or trying to understand what your obligations actually are, Better Technology Services has the hands-on experience to guide you through every requirement.

ยง 500.02

Cybersecurity Program

We design and document a full program tailored to your risk profile and business model.

ยง 500.03

Cybersecurity Policy

Written policies covering data governance, access controls, encryption, and incident response.

ยง 500.05

Penetration Testing & Vulnerability Assessments

Annual pen tests and bi-annual vulnerability scans โ€” coordinated, documented, and remediated.

ยง 500.12

Multi-Factor Authentication

MFA enforced across all remote access, privileged accounts, and cloud applications.

ยง 500.16

Incident Response Plan

Tested, documented IRP so your team knows exactly what to do โ€” before an incident happens.

ยง 500.17

Annual Certification Filing

We prepare your Annual Certification of Compliance and supporting documentation.

โš ๏ธ The Real Risks of Non-Compliance

๐Ÿ’ธ

Massive Financial Penalties

NYDFS has levied fines exceeding $30 million against major institutions. Smaller firms are not immune โ€” enforcement is active and growing.

โš–๏ธ

License Jeopardy

Failure to comply can result in license suspension or revocation, effectively ending your ability to operate in New York.

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Data Breach Exposure

Unmanaged IT environments are the #1 target for ransomware. The average cost of a financial services breach exceeds $5.9 million.

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Reputational Damage

NYDFS enforcement actions are public. A consent order signals to clients, counterparties, and regulators that your controls failed.

Not sure where your firm stands? Our NYDFS Gap Assessment delivers a written findings report and remediation roadmap โ€” mapped to every Part 500 requirement.

Request a Gap Assessment โ†’

End-to-End Managed IT for Your Business

Click any service to learn how it applies to your business and NYDFS compliance requirements.

๐Ÿ“ก

Remote Monitoring & Management (RMM)

24/7 proactive monitoring of all your endpoints, servers, and network devices. We detect and resolve issues โ€” often before you know they exist.

Patch ManagementEndpoint SecurityAlerting
Learn More โ†’
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Cybersecurity & Threat Protection

Multi-layered security including next-gen antivirus, email filtering (SpamTitan), dark web monitoring, and zero-trust network access.

EDR/XDREmail SecurityDark Web Scan
Learn More โ†’
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NYDFS Compliance Management

Comprehensive support for 23 NYCRR Part 500 obligations โ€” from policy drafting to annual certification filing.

Gap AssessmentsPolicy WritingAnnual Filings
Learn More โ†’
โ˜๏ธ

Microsoft 365 & Cloud Management

Full deployment, management, and security hardening of your M365 environment โ€” Teams, SharePoint, Exchange, Intune, and Azure AD.

M365Azure ADIntune
Learn More โ†’
๐Ÿ’พ

Backup, Disaster Recovery & Business Continuity

Encrypted, offsite backups with tested recovery procedures. We ensure your RTO and RPO meet regulatory and business requirements.

Cloud BackupDR TestingBCP Planning
Learn More โ†’
๐Ÿ–ฅ

Helpdesk & On-Site Support

US-based helpdesk with sub-1-hour response SLA for critical issues. Remote and on-site technicians available throughout New York.

Remote SupportOn-SiteSLA Backed
Learn More โ†’
๐ŸŒ

Network Infrastructure & Connectivity

Design, installation, and management of business-grade network infrastructure including SD-WAN, failover, and managed firewalls.

SD-WANFirewallISP Failover
Learn More โ†’
๐Ÿ”

Identity & Access Management

Enforce least-privilege access, MFA, and SSO across your organization โ€” a key NYDFS Section 500.12 requirement.

MFASSOPAM
Learn More โ†’
๐Ÿ”

Penetration Testing & Risk Assessments

Annual pen tests and bi-annual vulnerability assessments required by NYDFS โ€” by certified professionals with detailed remediation reports.

Pen TestingVA ScanningRisk Reports
Learn More โ†’
๐Ÿ“ž

UCaaS & Cloud Communications

Replace your legacy phone system with enterprise-grade cloud communications โ€” unified voice, SMS marketing, and contact center. NYDFS-compliant and fully managed.

Cloud PBXSMS MarketingContact Center
Explore UCaaS โ†’

Ditch Your Legacy Phone System

Enterprise voice, business SMS, and cloud contact center โ€” fully managed by BetterTech, 99.9% uptime SLA, and NYDFS-compliant out of the box. Most firms save 30โ€“50% over their current telecom costs.

Your IT Partner Should Know Your Industry

Generic IT providers don't understand the regulatory burden your business faces. We've spent years working inside NYDFS-regulated environments โ€” financial services firms, insurance agencies, mortgage servicers, and money transmitters โ€” and we built our service model around what they actually need.

With us, you're not buying a ticket and waiting in line. You get a dedicated team that knows your environment, your compliance obligations, and your business goals.

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Deep NYDFS Experience

We've helped firms navigate NYDFS examinations, remediate findings, and build durable compliance programs from the ground up.

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No Offshore Helpdesk

All support is handled by US-based technicians who understand your business context. No language barriers, no time zone confusion.

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Predictable, Flat-Rate Pricing

Monthly managed service agreements with no surprise bills. You always know what IT costs โ€” and what's included.

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True 24/7 Emergency Response

Ransomware attacks don't happen at 9 AM on a Tuesday. Our team is available around the clock for genuine emergencies.

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Proven Technology Stack

We standardize on enterprise-grade tools from Microsoft, Cisco, Dell, Bitdefender, and SpamTitan โ€” not consumer-grade alternatives.

$6.08M

Avg. cost of financial sector data breach (Integrate.io, 2026)

80-90%

Ransomware attacks preventable with timely patching (Deepstrike 2025)

4hr

Our maximum response SLA for critical incidents

$30M+

Largest NYDFS fine to date โ€” enforcement is real

How We Onboard Your Business

We make switching to a new MSP โ€” or adopting managed IT for the first time โ€” straightforward and low-disruption. Here's what the first 30 days look like.

1

Free IT Assessment

We audit your current IT environment, identify security and infrastructure gaps, and give you a clear picture of where you stand. No cost, no obligation.

2

Tailored Proposal & Agreement

You receive a clear, flat-rate proposal covering exactly what's included. We define SLAs, responsibilities, and your dedicated contacts.

3

Rapid Onboarding & Deployment

Our engineers deploy monitoring agents, security tools, and documentation in a structured sprint โ€” typically complete within 5 business days.

4

Ongoing Management & Reporting

Monthly reporting, quarterly business reviews, and proactive recommendations keep your IT secure, compliant, and aligned with your growth.

What Our Clients Say

โ˜…โ˜…โ˜…โ˜…โ˜…

After our NYDFS examination flagged three significant gaps, Better Technology Services came in, built a remediation roadmap, and had us fully compliant within 90 days. The team understands how regulators think โ€” that's invaluable.

MR

Michael R.

CCO, Licensed Mortgage Servicer ยท New York

โ˜…โ˜…โ˜…โ˜…โ˜…

We had a ransomware attempt on a Friday evening. Better Tech's team had it contained and our systems clean before Monday morning. Knowing we have that level of emergency response lets us sleep at night.

SP

Sandra P.

Managing Partner, Insurance Brokerage ยท Brooklyn, NY

โ˜…โ˜…โ˜…โ˜…โ˜…

Switching from our previous IT vendor felt like trading a flip phone for a smartphone. The RMM coverage, the Microsoft 365 hardening, the compliance documentation โ€” it's a completely different level of service.

JL

James L.

CFO, Registered Investment Advisor ยท Manhattan, NY

Meet Alex โ€” Your AI
Business Technology Advisor

Alex conducts a structured 7-minute discovery to understand your IT environment, phone system, compliance posture, and current spend โ€” then delivers a personalized savings analysis and recommendations.

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Bill comparison โ€” MSP & phone/UCaaS cost analysis
๐Ÿ›
NYDFS compliance gap identification
๐Ÿ“…
Self-schedule a discovery call โ€” no back and forth
๐Ÿ’ฌ Live Preview
๐Ÿค–
Hi! I'm Alex. I'll help you find IT & phone cost savings in about 7 minutes. What's your first name?
๐Ÿ‘ค
Sarah โ€” I run a mortgage servicing firm in NYC
๐Ÿค–
As a mortgage servicer you're NYDFS-regulated under 23 NYCRR Part 500. How many employees are on your phone system currently?

๐Ÿ•ต๏ธ Is Your Company on the Dark Web?

Stolen credentials from your organization may already be for sale โ€” and you'd never know it. Our free dark web scan checks your domain against known breach databases in minutes.

No spam. Results delivered by our security team within 1 business day.

Our Technology Partners

Let's Talk About Your IT Needs

Whether you're facing an active incident, preparing for a NYDFS examination, or simply tired of unreliable IT, we're ready to help. Fill out the form or reach us directly.

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Phone (24/7 Emergency Line)

(800) 270-9321
โœ‰๏ธ
๐Ÿ“

Service Area

New York City Metro Area & Surrounding Regions

Response Time

Within 1 business day for new inquiries ยท 24/7 for emergencies

Get Your Free IT Assessment

For managed IT services, we offer a free IT assessment โ€” no strings attached. NYDFS compliance and risk assessment engagements are scoped and quoted individually. We'll follow up within 1 business day.